"We had Justin from appliance 911 come out today. He was very professional and efficient with his work. Thankfully he was able to get our AC back up and running before it gets crazy hot out. I’m not one to normally leave reviews but Justin and his company earned it. Through just a little conversation it was apparent he cared about his employees and his clients. Which I find can be rare these days. I’ll will 100% be using them in the future and referring them to others as well."

Communication was great from the whole team, especially our service tech, JT. In addition, JT was friendly, extremely diligent in working to identify the issue(s)…even going above and beyond by bringing in a second tech just to ensure he had exhausted all avenues, and very thorough when discussing solution options.

​Great communication! Technician was prompt, courteous and informative. I will definitely keep these guys on speed dial for all my appliance needs.

Great experience with this company. Lance arrived promptly at the beginning of my 1:00 PM – 5:00 PM service window. The real standout feature was receiving a photo of the technician prior to arrival, which added a great layer of security. He was professional and efficient while checking my appliances. I highly recommend their services to anyone looking for reliable repairs.

If you are looking for an honest, reliable, and highly skilled appliance repair technician we put our trust in Lance Larson, who works for as far as we’re concerned, the premier appliances repair company In the greater Kansas City area, Appliance 911. Always ethical and always takes care of their customers. If you need work done on an appliance in the Kansas City area, look no further Than Appliance 911 Repair. Highly recommend!"

We have used Appliance 911 for several years and found that they are intelligent, efficient and honest in their appliance repair and service work.

This was our first time using Appliance 911 and we will definitely be using them again! Diego, our technician, was professional, knowledgeable, and very reliable! We would recommend them to anyone looking for AC maintenance!!

I highly recommend Appliance 911. Diego installed a new furnace in our home and did a great job. He explained what he did and why. Everything was cleaned up nicely after the install. April followed up by phone and text when our home warranty assigned the ticket. She followed up on my question about the installation day. I will ask my home warranty company to send Appliance 911 the next time I need a repair.

I had this problem with my dryer. They came when they said ,were on time, had it fixed in no time and, very happy with their work and will recommend to family and friendS! Very affordable

This is the second time I've used Appliance 911 and I have received great service both times. The technician diagnosed the problem with my Whirlpool refrigerator and fixed it right the first time. He explained the situation to me fully and made sure I understood the problem and what was needed to fix it, which I appreciated. Highly recommend if you want someone experienced fixing your appliances.

Had a great experience with Appliance 911. Justin came out on a Sunday to give me an estimate, and unlike some of the other companies I talked to, there were zero high-pressure sales tactics. Just honest info and no pushiness.
On install day, Justin told me they didn’t have the RunTru coil I was originally quoted, so he upgraded me to a Trane coil at no extra cost. That really showed his integrity — he easily could’ve charged me more but didn’t.
Diego was awesome too — super friendly and easy to talk to while they got everything installed.
Overall, really happy with how everything went and would definitely recommend them.

Always prompt appointments, knowledgeable and friendly service. I’ve used them since I moved to Mission. Highly recommend !

Efficient. Kind. Clear report of what was wrong. I would recommend you to my friends. Thanks so much!

I found the servicemen to be very polite and respectful of our home. They came with a good attitude and solved my problem with my ice maker in my refrigerator. I would highly recommend APPLIANCE 911 to anyone.

Service was rendered in a timely manner. The technician was amazing--knowledgable,professional, and courteous. Would absolutely recommend!

Matt was knowledgeable, and efficient. Kept a very clean workspace while working on the dishwasher. Appliance 911 communicated well with me through the process. Would recommend and use again.

Showed up early, in a good mood, he was nice, knowledgeable and quick. Fixed our small issue with our oven in a fast and efficient way and it works again with no problems. I would have them out here again if there was a problem. No notes. Just perfect

I contacted Appliance 911 after my refrigerator stopped cooling and submitted a request online. Within minutes, I received a response from Rebekah, who was extremely helpful in scheduling my service and was able to get a technician out the next business day.

They arrived on time and quickly diagnosed the problem. He was knowledgeable, honest, and very professional — all hard qualities to find in a business these days. I was extremely satisfied with the entire experience and will 100% be using Appliance 911 for all my future appliance service needs.

Thank you to  the Appliance 911 team for your prompt and professional service!

Lance was totally Awesome! He explained everything he did and his findings. He showed me something I didn’t know about. And he told me that what I had been told was all wrong. And he showed me the right way to start the dishwasher. And he was so polite. Awesome individual!

JT gave great customer service, informed the night before when he was coming and was kind enough to move me up due to I called into work, was kind,honest and so very helpful with his knowledge of my front loader!! It’s great to know people care about their customers! Fabulous experience!! Thank you!